North East Lincolnshire

Following my December 2025 audit it is apparent that there are still issues regarding fly-tipping at Elizabeth Mews, which is not acceptable, there are bins & a bin store for Acis tenants to use & we expect them to do so. This year we are working with Environmental Health & any tenants seen fly tipping will be reported & prosecuted, this will also affect their tenancy. We will also consider re-charging all tenants for any further clearances Acis have to do.

Following my last audit I met with our Asset Team regarding the paint work on the houses at Elizabeth Mews & they are looking into this as it is a specialist paint that is required.

Rubbish bags

Discarded rubbish

Discarded rubbish

Rubbish

New Waltham - Hammerfest Avenue

Acis have been busy installing a new pathway, replacing the uneven pathway.

Scartho Top, Grimsby - Acis working in partnership with NELincs Council.

Acis have also been busy taking handover of 23 general needs 2 & 3 bedroom new build houses, with a further 8 properties due before the year end. All handed over properties have been allocated & let.

If you would like to discuss any of the above, please contact me on 0800 027 2057.

Happy New year

Hi to all our Acis customers, I am Sue, your Area Service Manager (ASM) & today I completed my 1st audit around the area covering Exmoor Close, Clover Lane, Grampian Avenue, Cornflower Close, Fritillary Drive, Pearleaf Drive & Bayleaf Lane & what a pleasure it was to see how the vast majority of our customers look after the area in which they live. This is really pleasing as the new (ASM) for this area to see what pride is taken with customers gardens & the general tidiness of the areas. the broken fence at Bayleaf Lane has been reported to our Repairs Department for this to be fixed. Access to the rear of these properties has been brought to the attention of the tenant to clear & maintain. There were a few wheelie bins that needed putting away. There are a few, but very few, areas that could do with a little more care which i will be addressing individually.

We carried out a Neighbourhood Audit of Acis areas in North East Lincolnshire, which includes Elizabeth Mews, Grimsby, Robert Pearson Mews, Grimsby, Scartho Top, New Waltham and Healing.

Elizabeth Mews is looking tidier which is pleasing. However, some gardens have been identified as having dog faeces in and items that need removing, the residents have been informed of this. This is to remind all residents if they own a dog, they must clear dog faeces daily from their gardens, as this is a breach of their tenancy terms and conditions. If this is not adhered too action can be taken against their tenancy, which also applies to untidy gardens and items or rubbish being left outside. The communal bin area was also looking tidier and Acis are aware that it is not only Acis residents that use this area but that fly-tipping does take place here.

Robert Pearson Mews is also looking tidy but we must remind all residents to only park in the parking bays that are marked out for Acis residents.

Scartho Top is also looking tidy although a lot of this area is still a building site, no issues at present.

New Waltham is another site of newer built properties, the area is looking good. Acis are aware of a number of parking issues at New Waltham, which is due to the fact there are numerous cars in these areas and very little parking facilities. This is not something Acis have any control over, but we do ask that residents use their own parking and if they are unable to park additional vehicles they use the public highway.

Healing is looking tidy with no issues at present (apart from the autumn leaves dropping!!)

I have carried out a recent Neighbourhood Audit at Elizabeth Mews in Grimsby.

Although the area generally looks ok I have noticed that the communal areas in the flats are in need of some paint work; this will be added to the painting programme for the future.

There are several gardens to the rear of some of the homes that need clearing and I am contacting the residents to action this.

We do have a big problem with fly-tipped rubbish in this area which Acis deal with by ordering a clearance however, this is costly and if the people are identified they will be re-charged for the clearance. Alternatively it may be added to the service charges for the residents at Elizabeth Mews therefore we ask that everyone makes an effort to keep the area they live in clear of rubbish and tidy.

If you have any questions then please get in touch.