Bolsover

What we've found on this audit?

Grounds maintenance around the area is still looking better than previously and any issues that were picked up were discussed with the estates officer.

General repairs have been reported that we saw in the neighbourhood on the day.

Flytipping has really improved and people are generally keeping the area looking so much tidier so thank you for that.

What's happening now?

I will be following up with letters to people about issues such as rubbish in gardens.

Visits to this area are carried out regularly to check for fly tipping and to keep an eye out for other concerns.

If you have any questions or comments then add them below.

Remember My Acis is there for you to raise any specific repairs, or concerns related to your tenancy.

Please ensure that after bin day that you bring your bins back to your house or the bin store that has been allocated to you. This really helps with keeping the place look tidy and is less of a health and safety issue.

The audit was carried out the 1st week in November and covered all the 72 properties that Acis own in the above areas.

What we've found on this audit?

Grounds Maintainance was checked and found to be of a good standard in the Shuttlewood area.

General repairs have been reported that were seen in the neighbourhood on the day.

Some bulky items in peoples gardens were discovered at some of our properties in the Shirebrook area.

A couple of properties in Pleasley needed writing to regarding waste.

What's happening now?

Visits take place regularly to check our estates and communal areas by both the Estates Officer and Area Service Manager.

The next official audit around this area will be taking place in May 2026.

Remember My Acis is there for you to raise any specific repairs, or concerns related to your tenancy.

If you would like to see any improvements, have any questions or would even like to get in touch to discuss anything we would really welcome this.

Previously

Some work was carried out to track down owners of vehicles that were showing as SORN.

Untidy gardens were found across the neighbourhood, we've written to people about this.

What we've found on this audit?

Grounds maintenance around the area was looking better than previously and any issues that were picked up were discussed with the estates officer.

General repairs have been reported that we saw in the neighbourhood on the day.

Cleaning within the communal blocks was also brought up with the estates officer.

An increase in fly tipping has been noticed and this will be discussed with the estates officer to look at the best solutions to tackle.

What's happening now?

I am following up with letters which have been sent out and ensuring that repairs have been logged and grounds maintenance issues are resolved through our estates officer.

Visits to this area are carried out regularly to check for fly tipping and to keep an eye out for other concerns.

If you have any questions or comments then add them below.

Remember My Acis is there for you to raise any specific repairs, or concerns related to your tenancy.

Next official audit will take place in November 2025.