Since our last neighbourhood audit we have been continuing to

• Identify a number of garden and tenancy issues
• Monitor our ongoing garden and tenancy issues and work with our customers to help resolve issues
• Identify communal repairs and any health and safety issues and raise jobs to complete any repairs needed
• Raise clearance jobs where necessary to remove fly tipping

On our August neighbourhood walkabout we have found

• Multiple untidy gardens and hedges and other tenancy issues
• Fly tipping
• Some communal courtyards and paths are looking untidy and need maintaining
• Bin capacity query at Wembley Street, Heaton Street & Hickman Street flats

What have we done?

• Contact has been made to the tenants with untidy gardens with a view to support them to resolve the issues
• Raise clearance jobs where necessary for flytipping
• A solution to Wembley Street, Heaton Street & Hickman Street flats is being looked into
• We are assessing conditions of some communal areas to arrange tidy ups

On our last neighbourhood audit we have identified the following:

Untidy gardens, we have contacted these customers.

Cases of fly tipping in communal areas - we have requested our clearance team to clear these areas.

Fly tipping is an ongoing issue, when we know who has done this we are able to charge them for the clearances. If you see anybody dumping rubbish, or you have noticed fly tipping anywhere, please report it us.

If you have any questions then please get in touch. Remember My Acis is there for you to raise any specific repairs, or concerns related to your tenancy.