Customer Champions Group

Our Customer Champions Group is made up of customers who have an interest in finding out more about our services, people who enjoy looking at the provided data, asking questions and keen to help improve our services to all customers.

The Customer Champions Group aim to meet every 6 weeks to look at and discuss our key performance data, and commission the next area of scrutiny for the Scrutiny Group to review.

The group share their meeting minutes on this page and their upcoming meeting dates too.

If you are interested in learning more please visit the Why get involved page and complete the form.

Our Customer Champions Group is made up of customers who have an interest in finding out more about our services, people who enjoy looking at the provided data, asking questions and keen to help improve our services to all customers.

The Customer Champions Group aim to meet every 6 weeks to look at and discuss our key performance data, and commission the next area of scrutiny for the Scrutiny Group to review.

The group share their meeting minutes on this page and their upcoming meeting dates too.

If you are interested in learning more please visit the Why get involved page and complete the form.

Discussions: All (1) Open (1)

  • What are our KPIs?

    about 1 year ago

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    KPIs - every wondered what our KPIs are and why we have them? Hear from Joe Vanaman, our data performance manager, who walks you through our KPIs this year. Have questions? Want to know more? Pop them in the comments. 


    Go to discussion
Page last updated: 30 Jul 2025, 11:57 AM