Vulnerabilities Policy Review

Thank you very much to everyone who has taken part in this consultation, we will now take some time to look through everyone's responses and will feedback to you on our You said, we did hub.

This consultation is now closed.

We are currently reviewing our Vulnerabilities Policy and need your help to do this.

Our Vulnerabilities Policy is all about our commitment to identifying vulnerable customers, ensuring that they can access and use our services and, where necessary, that they receive appropriate support and assistance.

Please take part in our survey below to give us your feedback. Thank you!