Saxilby & surrounding Estate Audit May 2024

I was accompanied by my colleague Liz Hoyland for this audit.

We had the opportunity to talk to residents at Oaklands. We inspected several areas of Saxilby and Sturton by Stow.

There were some untidy gardens and I discussed a way forward with the residents.

There were some areas where landscaping needed attention, this has been referred to the relevant department.

Liz also shared the following about her experience visiting Saxilby and the surrounding area.

'It was a great experience.

'As part of our internal Experience it programme, I wanted to take the opportunity to learn more about the work we do for our customers in the community.

'I had the chance to accompany Pushvinder, one of our Area Service Managers, to several of our homes and areas in Lincolnshire as part of the neighbourhood audit programme. The audits are conducted in all our geographical locations, where we have a presence, to inspect the state of repair and maintenance of the homes and gardens by tenants, do relevant safety checks, and most importantly engage with and support our tenants.

'During the visit I was able to meet with tenants at Oaklands, Saxilby, and take a tour around the accommodation we provide. I also had conversations with some tenants about the building, their relationships with other tenants, and how we can make their experience even better.

'Next up was visits to several streets and areas within Saxilby, and Sturton by Stow, where we were able to conduct visual inspections of both the properties and surrounding neighbourhood. Here I was able to witness first hand how meaningful conversations with our tenants can lead to further support. In one instance of a tenant having a overgrown garden, a conversation with that tenant swiftly identified that further support was needed for them, which was undisclosed, and a referral to Supporting Foundations was made, and additional help has been provided to that tenant.'